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1 - ACCEPTANCE: By creating an account in the NEENBO App, you automatically accept these Terms and Conditions for use and acknowledge the Privacy and Security Policy.
By accessing the Application and beginning your digital journey, you must be aware of the existence of these Terms. And, when you start using the services, you adhere to the established Conditions of Use, and must respect the rights of Users and the Application interface. If you do not agree with these Terms, you have the option of not using the services made available on the NEENBO Application.
2 - CONDITIONS FOR OPENING AN ACCOUNT: To create an account, the user must be 18 years old or above and declare that:
(a) Has civilian capacity to accept the General Terms of Condition and Use;
(b) That you will comply with the rules in these Terms and the established Privacy Policy;
(c) Is not liable for the crime of sexual abuse or harassment or gender or domestic violence;
(d) The NEENBO App complies with the Brazilian General Data Protection Law (LGPD), the European General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). By using the app, the user consents to the collection of personal data, as required by these regulations.
3 - APPLICATION RULES: In choosing to use the services of the NEENBO App, you agree NOT to:
• Use the services for purposes unlawful or prohibited by these Terms;
• Use the services, images or information in the application obtained for harmful and or dishonest purposes;
• Defame, bribe, intimidate, or defraud a member;
• To assault, mistreat and harass members, either by any means;
• Publish someone else's images without permission;
• Publish content that infringes on anyone's rights, be it personality rights, as well as brands, intellectual property and copyrights;
• Publish any content that is hateful, threatening and or that instigates violence;
• Publish any content that promotes racism, fanaticism, homophobia or gender violence;
• Publish any sexually explicit content that contains nudity or that promotes pornographic content;
• Request passwords or registration and or personal information, whether for any commercial or illegal purposes;
• Disclose personal information and photos of other members without their permission;
• Maintain more than one account;
• Use another member's account or create another account with someone else's data;
• Use the services of this application to harm you;
• Steal data or violate the application's security systems;
• Violate any rule of the Terms and or the Privacy and Security Policy.
3.1 - APPLICABLE PENALTIES: In the event of any of the prohibited actions listed above or any act, expression, or content contrary to the law, the NEENBO App may warn, suspend, or cancel the offending member's account, either temporarily or permanently, without prior notice and without refunding any service or product purchased through the application. If your account is suspended or canceled for violating these Terms, you may appeal by contacting our Support Center. The app may also allow the investigation of crimes and share data or information with the responsible authorities.
4 - MEMBER CONTENT: Since the contents and conduct described at item above are prohibited, as well any other conduct and / or content contrary to the Law and inappropriate to the purposes of the application, the NEENBO App declares that it is not responsible for the content published by its members, with respect to veracity, legitimacy and suitability, this being the exclusive responsibility of those who publish them.
If you find any content that violates these Terms, please use the in-app report button or contact our support. We investigate all reports and take appropriate action.
5 - RIGHT TO IMAGE: The User, at their own discretion, in their account protected by login and password created by them, may upload personal images and videos under free consent. Users are allowed to remove images or videos at any time and are solely responsible for the content and its impact within the application environment. By uploading images and videos, you grant NEENBO a non-exclusive license to use, store, and display your content exclusively for the services offered within the application. Personal images are protected by copyright and image rights, and the User, as the account holder, is solely responsible for obtaining permission to use images of third parties shown in their photos and/or videos. The User is also responsible for respecting the copyright of the photos uploaded to their account. In case of any violation of image rights or copyrights, the User's account may be immediately suspended, including suspension of any associated rights, without prior notification.
6 - DISCLAIMER OF LIABILITY: Due to the nature of the service offered by the NEENBO App, it is impossible to guarantee the accuracy of content expressed by members, photos posted, or the veracity of information exchanged between members. NEENBO is not responsible for the behavior, content, or information shared by its members. Each user is responsible for their actions and the content they share on the platform.
7 - OPERABILITY: The application may experience updates and present short operational problems. If the user experiences any operational difficulties or system failures, he / she can contact the App's communication channel and report the problem.
8 - PURCHASE OF PRODUCTS AND SERVICES: If you choose to make an in-app purchase, you will have to confirm your purchase with the applicable payment provider, and you will be charged according to your payment method (card or medium belonging to such as Google Play or iTunes) (your “Payment Method”) in the prices assigned to the service (s) you have selected, as well as any similar sales or taxes that may apply to your payments.
The purchase option authorizes the charge for services or products. If the user purchases a periodic automatic renewal subscription through an in-app purchase, their Payment method will be charged continuously for the subscription until they cancel it. After the initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price the member agreed to when signing.
All in-app purchases are final and non-refundable. Subscriptions will renew automatically unless canceled.
9 - RESOLUTION OF PROBLEMS AND EVENTUAL RESPONSIBILITIES: The parties, members, users by these Terms declare that for the resolution of any conflict they must first seek the extrajudicial way, the arbitration for later, exhausted the possibilities of resolution by these means, will be applicable appeal to the Judiciary.
9.1 - APPLICABLE LEGISLATION: Civil and / or criminal law where the application is based or registered will be applicable.
9.2 - COMPETENT JURISDICTION: All claims and legal disputes must be directed to the São Paulo State Court, the members have to renouncing the judicial litigation by any other Court.